09 Beat Privacy Policy — Your Data Is Safe with Us

1Introduction

Welcome to 09 Beat. This privacy policy document explains what information we collect about you when you visit our website, create an account, or use any of our services — and how that information is used.

09 Beat is a trusted online gaming and betting platform for users in Bangladesh. Our privacy policy is built on international data protection standards — so you can play with complete confidence.

If you have any questions after reading this privacy policy, do not hesitate to reach out to our support team. We are always here to help.

2What Information We Collect

09 Beat collects your information in several ways. The details are outlined below.

Directly Provided Information

When you register or manage your account on 09 Beat, you provide the following information directly:

• Full name and date of birth
• Mobile number and email address
• National ID or passport details (for KYC verification)
• Payment method details (bKash, Nagad, Rocket account number)
• Current address (if required)

Automatically Collected Information

When you use our website or app, certain information is collected automatically:

• IP address & device information
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming activity & betting history
• Login time and location (if permission has been granted)

Types of Information & Purpose

3How We Use Your Information

09 Beat uses collected data only for specific purposes. We never use your information for anything beyond what is necessary.

• Account management: To create, verify, and secure your profile.
• Payment Processing: To securely process deposits and withdrawals.
• Service Improvement: To analyze your usage patterns and deliver a better experience.
• Promotions & Offers: To keep you informed of relevant bonuses and offers based on your preferences.
• Security Assurance: To prevent fraud and illegal activities.
• Legal obligations: To comply with government regulations and licensing requirements.
• Customer Support: To resolve your complaints and queries promptly.

09 Beat never shares your data with third parties for direct marketing purposes. If you wish to stop receiving promotional messages from us, simply notify our support team and your subscription will be cancelled.

4Data Sharing & Third Parties

09 Beat does not sell your personal data. However, in certain circumstances, limited information may be shared.

Data Sharing Circumstances

• Payment Providers: Only the information necessary to process transactions via bKash, Nagad, or Rocket.
• Licensing Authority: To the regulatory authority in accordance with our gaming license requirements.
• Legal requirement: When required by court order or government investigation.
• Security Partners: With fraud prevention services, using limited and encrypted data.

5Cookie Policy

09 Beat uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use

• Essential cookies: To maintain login sessions and for security purposes — these cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pages you spend the most time on — completely anonymous.
• Performance Cookies: To identify page loading speeds and technical issues.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

6Data Retention & Security

09 Beat retains your data for as long as necessary. Even after account closure, certain information may be kept for a specified period due to legal obligations.

• Active account data: retained for the full duration of the account.
• Financial transaction records: up to 7 years from the date of the last transaction.
• KYC documents: up to 5 years after verification.
• Browsing logs: automatically deleted after 1 year.

After the specified period, data is securely deleted or anonymized. Our servers operate in compliance with the international ISO 27001 security standard.

7Your Rights

As a 09 Beat member, you have several rights over your own data. We take these rights seriously.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In some cases, you may request that the use of your information be restricted.
• Right to object: You may opt out of your data being used for marketing purposes.
• Right to Portability: You may request a copy of your data.

8Children's Privacy

09 Beat is strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age is verified at the time of registration.
• Any account identified as belonging to a minor will be immediately closed.
• Any data belonging to a minor will be permanently deleted.

If there are children or teenagers in your household, make sure they cannot access your account. Using parental controls is strongly recommended.

9Security Measures

09 Beat uses multiple layers of security to protect your data. Our technical team stays vigilant 24/7 to identify and address potential threats.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• Automatic alerts for suspicious login attempts.
• Strict data access controls for staff.
• Data backup and disaster recovery planning.

No online system is 100% secure. If you suspect a security issue, please notify our support team immediately.

10Privacy Policy Changes

09 Beat may update this privacy policy from time to time. The following rules apply when changes are made:

• Registered members will be notified by email or in-app notification before any major changes take effect.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to the updated policy, you may request to close your account.

11Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to us. Our dedicated Privacy Team is always ready to assist you.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Typically within 48 hours

All privacy-related requests — such as data access, correction, or deletion — can be submitted by email. We treat every request with the utmost seriousness.